Warranty Information
Warranty Information
At EUVORAX LLC, every product we sell is backed by the original manufacturer's warranty. We stand behind the quality of all solar panels, home improvement, and garden products on our website and are here to help you navigate any warranty claim from start to finish.
Manufacturer Warranty Coverage
All products sold on euvorax.com are covered under the original manufacturer's warranty. Warranty terms, duration, and coverage vary by brand and product model. Please refer to the individual product listing for the specific warranty details included with each item.
EUVORAX LLC is an independent authorized retailer. All products sold are 100% authentic and genuine. Brand names are trademarks of their respective owners. EUVORAX LLC is not affiliated with, endorsed by, or sponsored by any brand listed.
What Warranties Typically Cover
✅ Generally Covered
- Manufacturing defects
- Defective components or parts
- Mechanical or electrical failures
- Structural failures under normal use
- Factory assembly errors
❌ Generally Not Covered
- Damage from misuse or neglect
- Improper installation or assembly
- Unauthorized modifications
- Accidental damage
- Normal wear and tear
- Weather or environmental damage
Always review the warranty documentation included in your product packaging for the full terms applicable to your specific item.
Warranty Periods by Product Category
The following are typical warranty periods for the product categories we carry. Exact terms vary by brand and model — refer to your product listing or included documentation for specifics.
| ☀️ Solar Panels | 10–25 Year Limited Warranty |
| 🔋 Solar Inverters | 5–10 Year Limited Warranty |
| 🔌 Solar Batteries & Storage | 5–10 Year Limited Warranty |
| 🏡 Home Improvement Products | 1–5 Year Limited Warranty |
| 🌿 Garden Structures | 1–5 Year Limited Warranty |
| 🌱 Garden Tools & Equipment | 1–3 Year Limited Warranty |
| 💡 Outdoor Lighting | 1–2 Year Limited Warranty |
| 🔧 Mounting & Racking Systems | 10–25 Year Limited Warranty |
How to Make a Warranty Claim
To initiate a warranty claim, follow the steps below:
- Email us at infos@euvorax.com with the subject line: "Warranty Claim – [Your Order Number]".
- Include your order number, a clear description of the issue, and photos or videos of the defect or damage if applicable.
- Our team will review your claim and respond within 2–3 business days.
- We will work directly with the manufacturer on your behalf to resolve the claim as quickly as possible.
- For products with direct manufacturer support, we can provide you with the brand's customer service contact information.
Warranty vs. Return Policy
Warranty claims cover manufacturer defects discovered after the return window has closed. If your item arrived damaged or you are within 90 days of delivery, you may be eligible for a return or replacement instead. Please visit our Refund & Returns Policy for full details.
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